Members · Intake
Member intake
From curious visitor to active member: interest inquiries from the club site are handled in the shared inbox, formal membership applications go through the club's approval flow.
Tab:
Loading the inbox…
No inquiries right now. New interest inquiries land here from the club site's form.
| No. | Contact | Subject | Status | Assigned | Received |
|---|---|---|---|---|---|
| INT-2026-088 | Lena Sundqvist | Try-out session for beginners? | New | — | today 09:12 |
| INT-2026-087 | Omar Haddad | Youth training times | Assigned | Club sec. P. Malm | yesterday 16:40 |
| INT-2026-085 | Rut Ålander | Membership for the whole family | Awaiting reply | Membership sec. J. Vik | 2026-06-29 |
| INT-2026-081 | Casper Lindqvist | Corporate event on your courts | Answered | Club sec. P. Malm | 2026-06-24 |
| INT-2026-077 | Vera Nilsdotter | Want to start playing again | Converted | Membership sec. J. Vik | 2026-06-18 |
| INT-2026-070 | (via form) | Offer of SEO services | Spam | — | 2026-06-02 |
Status flow: New → Assigned → Awaiting reply → Answered → Converted / Closed (no reply) / Spam.
Follow-up SLA: 5 days — a reminder is sent once per inquiry.
The public form on the club site is protected: max 10 inquiries/hour per IP,
honeypot field and a 5-minute duplicate check on (email, subject). Email is normalised to lowercase.
INT-2026-088 · Lena Sundqvist
"Try-out session for beginners?" · lena.sundqvist@example.se · follow up by 2026-07-08
Convert to member
Creates a member from the inquiry and closes it as Converted. If the email address already exists as a member, the conversion is rejected with a clear conflict.
| No. | Applicant | Club | Category | Season | Status |
|---|---|---|---|---|---|
| ANS-2026-041 | Lena Sundqvist | Nordviks BK | Senior | 2026 | Submitted |
| ANS-2026-040 | Milo Sundqvist (age 12) | Nordviks BK | Junior (U18) | 2026 | Under review |
| ANS-2026-038 | Rut Ålander | Nordviks BK | Family (discount) | 2026 | Approved |
| ANS-2026-035 | Hugo Wetterlind | Nordviks BK | Senior | 2026 | Rejected |
Status flow: Draft → Submitted → Under review → Approved / Rejected. The membership is created
as PENDING and is only activated on approval — never automatically.
Review ANS-2026-041
Lena Sundqvist → Nordviks BK · Senior · 2026 · fee 450 SEK (family discount evaluated on activation)
OK Age gate — Born 1988 — within the category age range
OK One licence club per season — No other licence club 2026
Info Membership card — Generated automatically on activation (digital + printable)
Info Start date — Activated with start and end date; status history is tracked